Privacy Policy

At Altima Cabs, accessible from www.altimacabs.com, the privacy of our customers is of utmost importance to us. This Privacy Policy document outlines the types of personal information that is collected and recorded by Altima Cabs and how we use it.

1. Information We Collect

We collect personal information when you:

• Book a ride via our website, mobile app, or customer service.
• Contact us for inquiries or support.
• Subscribe to our newsletter or promotional updates.

The information we may collect includes:

• Personal Identification Details: Name, contact number, email address, and residential address.
• Ride Information: Pickup and drop-off locations, travel route, and preferences.
• Payment Information: Credit or debit card details, payment method, and billing information.
• Device Information: IP address, browser type, operating system, and device type when accessing our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• Ride Services: To confirm your booking, arrange the ride, and ensure timely pickup and drop-off.
• Customer Support: To respond to your queries, requests, and concerns.
• Communication: To send booking confirmations, alerts, promotional offers, and updates related to our services.
• Service Improvement: To improve our website, mobile app, customer experience, and services through feedback and analysis.
• Payment Processing: To process your payments for our services securely.
• Legal Obligations: To comply with any legal requirements and prevent fraud.

3. Data Sharing

We do not share, sell, or lease your personal information to third parties, except in the following cases:

• Service Providers: We may share data with trusted third-party service providers (such as payment processors and cloud hosting services) to facilitate our services. These partners are obligated to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law, or in response to valid requests by public authorities.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred.

4. Data Security

We prioritize the security of your data and employ industry-standard measures to protect it. This includes encryption technologies, secure servers, and regular system audits. However, please be aware that no method of data transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

Altima Cabs uses cookies and similar tracking technologies to:

• Remember your preferences during your visit.
• Analyze website traffic and improve user experience.
• Deliver personalized content and targeted ads.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

6. Your Rights

You have the following rights regarding your personal data:

• Access & Correction: You can request access to or correction of your personal data.
• Deletion: You may request the deletion of your personal information.
• Opt-out: You can opt-out of receiving promotional emails from us by clicking on the unsubscribe link in the emails.
• Data Portability: You may request a copy of your data in a structured format.

To exercise any of these rights, please contact us at bookings@altimacabs.com.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Altima Cabs
Email: bookings@altimacabs.com
Phone: 75599 99009